Waste Collections

Impact of coronavirus on recycling, waste and street cleaning services

From Tuesday 24 March, Bromley’s recycling and waste services and street cleaning services have been temporarily modified. Our approach has been carefully planned to minimise disruption as much as possible.

How have the services changed?

We have prioritised food waste and non-recyclable refuse collections to ensure these essential services remain in operation

What will my temporary collection service be?

The following services will be in operation from Tuesday 24 March:

  • Only food waste and non-recyclable refuse will be collected
  • Food waste will be collected weekly on your usual collection day
  • Non-recyclable refuse will be collected every other week on your usual collection day
  • Your collections may take place at a different time than usual.

The following services are temporarily altered or suspended.

  • Household recycling services (paper and card; plastic, tins and glass; batteries, textiles and small electrical items) are temporarily suspended.
  • Green garden waste collection service is temporarily suspended, including one-off sack collections.
  • Bulky Items collection service is temporarily suspended.
  • Box and bin deliveries are temporarily suspended.
  • Garden waste weekend sites are closed.
  • Street cleaning services have been altered.

We are no longer accepting missed collection or street cleansing issue reports for recycling services. Please follow the guidance below and bear with us during these uniquely challenging times.

What should I do with my recycling?

We will not be operating recycling services during this period. We ask, if possible, that residents store their recycling in a dry place until we are able to resume our service as usual. Please only place recycling in the non-recyclable refuse as a last resort. No new requests for recycling bins or boxes can be made at this time. Any requests made prior to 16 March 2020 will be honoured.

What should I do with my food waste?

Your food waste will be collected every week on your usual collection day. You can check your next collection day using the postcode look upon our waste services website. The option to report a missed collection for food waste is still available. Please note that collections may take place at a different time than usual. Food should be kept separate from refuse and placed in the lockable container to reduce the risk of pests splitting residual waste bags. Wherever possible, we will continue to collect non-recyclable refuse and food waste separately to ensure that food waste is recycled into compost.

What should I do with my non-recyclable refuse?

Your non-recyclable refuse will be collected every other week on your usual collection day. You can check your next collection day using the postcode look upon our waste services website. The option to report a missed collection for non-recyclable refuse is still available. Please note that collections may take place at a different time than usual. Please ensure that all bags are securely tied and follow the government guidance if you are self-isolating.

What to do if you’re self-isolating

Households that are self-isolating should follow the UK Government’s ‘Stay at home’ advice which states:

● Store personal waste such as used tissues and disposable cleaning cloths securely within disposable rubbish bags.
● Place these bags into another bag, tied securely and keep separate from other waste.
● These bags should be put aside for at least 72 hours before being put in your usual non-recyclable refuse.
● Please do not take this waste to Waldo or Churchfields Reuse and Recycling Centres.

What should I do with my green garden waste?

Please keep your garden waste at your home until the service recommences, with our Reuse and Recycling centres at Waldo Road and Churchfields Road currently closed. Subscribers to the Green Garden Waste Collection Service will receive an extension on their subscription to compensate for time out of service.

The Green Garden Waste Sack Collections (stickers) will also not operate during this time, and bookings cannot be made for future collections. Any bookings made prior to 13 March 2020 will be honoured.

Temporary Green Garden Waste Weekend Sites will not open during this time.

What should I do with my Bulky Waste?

The Bulky Items collection service will temporarily discontinue, however, any bookings made prior to 13 March 2020 will be honoured. Residents should keep all bulky waste at their home until the service is able to start again, with our Reuse and Recycling centres at Waldo Road and Churchfields Road currently closed.

Reuse and Recycling Centres

Waldo Road and Churchfields Road Recycling Centres are closed following government advice.

Will street cleaning routines continue as normal?

Our street cleaning operatives are temporarily supporting essential waste collections throughout Bromley. We will operate a reduced street cleaning service by suspending mechanical sweeping across the borough and barrow men throughout the Primary Town Centres of Bromley, Orpington, Penge, West Wickham and Beckenham.

We are monitoring the streets closely to remove fly-tips and waste wherever required, and street-cleaning crews are servicing all recycling banks and litter bins to ensure that Bromley continues to be clean and safe.